Fundraising, Engagement and Monitoring Officer | ActionAid UK

Fundraising, Engagement and Monitoring Officer

ActionAid UK is recruiting for a Fundraiser Engagement and Monitoring Officer to reinvigorate our direct dialogue programme, through training, inspiring and engaging face to face and telemarketing fundraisers.

ActionAid is an international charity that works with women and girls living in poverty. Our dedicated local staff are ending violence against women and girls and helping change lives, for good. We won’t stop until women and girls are out of danger, out of poverty and on track to create the future they want.

Our Fundraiser Engagement and Monitoring Officer will also take responsibility for carrying out regular compliance monitoring of telemarketing and face to face agencies.

We will look to you to develop and deliver engaging training and inspire sessions to external agency fundraisers. To ensure the wider Acquisition teams meets our training and engagement targets, you will be tasked with implementing a fundraiser engagement calendar to motivate agency fundraisers throughout the year.

In order to succeed within this role, it is essential that you have proven experience of confidently delivering training and or workshops to large groups and therefore that you have good presentation skills and feel comfortable commanding a room of fundraisers.

As you will be regularly liaising with external agencies and fundraisers, it is essential that you have the ability to quickly build trust and an excellent working rapport with  external stakeholders and that you are able to engage and motivate varied audiences.

We are keen to receive applications from those with strong organisational and project management skills, as you will need to be process driven with the ability to work collaboratively and to stick to agreed deadlines.  

As our Fundraiser Engagement and Monitoring Officer, you will be expected to work with your colleagues to support our ‘Every Support Matters’ ethos; ensuring that individual supporters’ needs are fully considered at every point of contact.

We are particularly keen to receive applications from those with experience of working within an Individual Giving or similar context and from those with a good understanding of international development and or humanitarian relief work.

It is important that you have a strong knowledge of the Fundraising Code of Practice, data protection requirements and other relevant legislation.

If you have this skillset along with a passion to work within an organisation committed to improving the lives of women and girls, please apply.

Interviews will be held on the 1st of October 2019.

ActionAid is passionate about supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid is committed to driving improvement through digital channels, tools and ways of working. We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working environment. Our recruitment processes will evaluate the digital skills of all applicants.  

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About the job

  • Closing date
    22 September 2019

  • Job location
    Central London

  • Salary
    £30,079 - £30,988 per annum

  • Contract type
    Permanent - Full Time


    • Work-life balance
    • Flexible working, core hours
    • Generous annual leave
    • Extra 5-day annual holiday purchase
    • Pension contributions
    • Employer-paid life assurance
    • Travel
    • Interest-free season ticket loans
    • Tax-free Bike2Work scheme
    • Health
    • Reimbursement for eye tests and glasses
    • Enhanced maternity leave
    • Enhanced paternity leave

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