Contact us

There are many ways you can donate to ActionAid and make a difference to the lives of women and girls today. To make a one-off donation or set up a regular gift, you can do so online via our donation page. You can also speak to a member of our friendly Supporter Contact team on 01460 238 000 – our lines are open from Monday to Friday between 9am to 5.30pm. 

Alternatively, if you would like to donate via post, please make out a cheque payable to ActionAid UK and send with a cover letter to our Supporter Care team at:
ActionAid UK
Chard Business Park
Jarman Way, 
Chard, Somerset, TA20 1FB

The quickest way to update your account details is to contact us over the phone – please call us on 01460 238 000 between 9am and 5.30pm, Monday to Friday or let us know an appropriate time to call you.

Alternatively, please email us at supportercontact@actionaid.org and we can send you a postal payment form to update your details. 

You can easily update your details by contacting our Supporter Contact team at supportercontact@actionaid.org / 01460 238 000. You can also update your address online, by visiting our change of address page.

If you would like to amend or cancel your donation, you can get in touch with us over the phone on 01460 238 000 or via email at supportercontact@actionaid.org.  

By donating to ActionAid, you help us be there for women and girls living in poverty around the world. We work hard to ensure that there are no problems with your experience, although we do understand that mistakes can happen. 

Under charity law, we can only refund donations in specific circumstances. However, any concerns and requests for refunds are important to us and we are always more than happy to discuss your donation and help in any way that we can.

Please do get in touch with our friendly Supporter Contact team and we can advise you about your request, including the action we will take and the timescales for this. Please do contact us on 01460 238 000 or at supportercontact@actionaid.org. Our lines are open from Monday to Friday 9am to 5.30pm. 

There are so many ways you can get involved with ActionAid and help to change the lives of women and girls living in poverty. Please visit our fundraising page for more inspiration. From online quizzes to challenges, there are lots of home fundraising ideas to choose from! You can also contact our team at events@actionaid.org if you have any more questions.  

Thank you for your interest in volunteering with ActionAid and supporting our work with women and girls! We advertise all volunteering roles, so please do check our website for any roles that are available. You can also become a community campaigner with us. 

Unfortunately, ActionAid does not have an overseas volunteer programme. We prefer to employ and, where necessary, provide training for the nationals of the countries where we are working. However, you may be interested in our First-Hand Experiences which combine fundraising with the opportunity to volunteer overseas. 

We would love for you to join the team at ActionAid UK! 

We like to keep our recruitment process fair and consistent, therefore we encourage anyone interested in working for ActionAid to apply for roles advertised. You can find all current vacancies on our website. 

If your enquiry is about working or volunteering for ActionAid, contact us at JobsUK@actionaid.org.uk 

Yes, we work with face-to-face fundraisers who do an amazing job of raising awareness and money so that we can continue our work with women and girls. 

We aim to carry out our fundraising to the highest standard and all of our fundraisers are trained to strictly follow the Code of Fundraising Practice, owned by the Fundraising Regulator. 

You can also find out more about our face-to-face and telephone fundraising. If you would like to discuss face-to-face fundraising with us and share your experience with one of our fundraisers, please do contact our Supporter Contact team on 01460 238 000. 

ActionAid UK is an international development organisation that works with women and girls living in poverty overseas. 

We do not work within the UK but are happy to direct you to organisations who may be able to provide support and assistance. Please contact us at supportercontact@actionaid.org or 01460 238 000.  

You can get in touch with our UK based Safeguarding team via our dedicated and confidential email uk.safeguarding@actionaid.org. 

Anyone can report a Safeguarding concern or complaint, including concerns regarding the behaviour of a member of ActionAid UK. 

Our Safeguarding team can also provide support and advice for concerns regarding welfare and safety. 

Find out more about safeguarding at ActionAid UK. 

For sales, business or staff enquiries please contact our main reception line on 020 3122 0561 and they will be able to help with your query.