Complaints procedure | ActionAid UK

Complaints procedure


Taking it further

If you’re unhappy with our response, you can take your complaint to the Fundraising Regulator.

ActionAid is registered with the Fundraising Regulator and committed to the highest standards in fundraising. If your complaint is related to fundraising, you can refer it (within two months of our response) to the Fundraising Regulator via their online complaints form.

Or in writing to:

Fundraising Regulator

2nd Floor,
CAN Mezzanine Building,
49-51 East Road,
London N1 6AH

Tel: +44 0300 999 3407.


Page updated 2 January 2020